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User profile for user: Atharv7236
Atharv7236 Author
User level: Level1 5 points
Videos which I watch on IPad in safari for study are not loading and stops in the mid and keeps on buffering. I have to refresh it everytime to continue. It works well on iPhone and MacBook but does not work properly on IPad.
How can I solve this problem ?
iPad Air 5 Wi-Fi, Cellular
Posted on Feb 2, 2023 3:51 AM
Question marked as Best reply
User profile for user: bryanr14
bryanr14
User level: Community Specialist
Posted on Feb 4, 2023 2:34 PM
Hello Atharv7236,
Thank you for reaching out in Apple Support Communities. There are troubleshooting steps available that can help. We recommend for you to follow these steps:
"Connect to a different network
Try to load a website, likewww.apple.com, using cellular data. If you don't have cellular data,connect to a different Wi-Fi networkand thenload the website.
If you're using a VPN (Virtual Private Network),check your VPN settings.If you have a VPN turned on, some apps or websites might block content from loading.
Restart your device
Turn off your device and turn it on again.
- Restart your iPhone
- Restart your iPad
- Restart your iPod touch
Clear website data
You can clear website data occasionally to improve Safari performance.
- Go to Settings > Safari.
- Tap ClearHistory and Website Data.
- Tap Clear History andData to confirm.
Turn on JavaScript
Turn on JavaScript if it's not already on.
- Go to Settings > Safari > Advanced.
- Find the JavaScript feature.
- Tap the button to turn on JavaScript.
Get more help
If the issue continues and only affects a certain website or webpage, check if you have Private Relay turned on. You cantemporarily turn off Private Relay in iCloud Settings. If Safari still doesn't load websites and you tried all of these steps, contact the website developer for more help."
Following these steps can help you with the videos in Safari and is outlined here: If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch - Apple Support
Kind regards.
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User profile for user: bryanr14
bryanr14
User level: Community Specialist
Feb 4, 2023 2:34 PM in response to Atharv7236
Hello Atharv7236,
Thank you for reaching out in Apple Support Communities. There are troubleshooting steps available that can help. We recommend for you to follow these steps:
"Connect to a different network
Try to load a website, likewww.apple.com, using cellular data. If you don't have cellular data,connect to a different Wi-Fi networkand thenload the website.
If you're using a VPN (Virtual Private Network),check your VPN settings.If you have a VPN turned on, some apps or websites might block content from loading.
Restart your device
Turn off your device and turn it on again.
- Restart your iPhone
- Restart your iPad
- Restart your iPod touch
Clear website data
You can clear website data occasionally to improve Safari performance.
- Go to Settings > Safari.
- Tap ClearHistory and Website Data.
- Tap Clear History andData to confirm.
Turn on JavaScript
Turn on JavaScript if it's not already on.
- Go to Settings > Safari > Advanced.
- Find the JavaScript feature.
- Tap the button to turn on JavaScript.
Get more help
If the issue continues and only affects a certain website or webpage, check if you have Private Relay turned on. You cantemporarily turn off Private Relay in iCloud Settings. If Safari still doesn't load websites and you tried all of these steps, contact the website developer for more help."
Following these steps can help you with the videos in Safari and is outlined here: If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch - Apple Support
Kind regards.
Link
Videos buffering and freezing on IPad in safari and chrome but works properly on iPhone and MacBook. What is the solution for this?
